- Conscious Capitalism 2015: Day 1 Review [Part 1]
- Conscious Capitalism 2015: Day 1 Review [Part 2]
- Conscious Capitalism 2015: Day 1 Review [Part 3]
- Conscious Capitalism 2015: Day 2 Review [Part 1]
- Conscious Capitalism 2015: Day 2 Review [Part 2]
- Conscious Capitalism 2015: Day 3 Review [Part 1]
- Conscious Capitalism 2015: Day 3 Review [Part 2]
Thursday, April 9th
This was the final day of the conference. It was a mixed bag of sessions, with a keynote followed by a couple of practicum sessions. We’ll start with the keynote.
Communication and the Conscious Leader
Communication is leadership. It is key in making us feel safe, secure and warm. When we feel that way, we are inspired and empowered to do better. Now, not all of us are naturally born communicators. Actually, none of us are, we spend the first several years of life trying to master the basics of not only our mother tongue, but also the subtle non-verbal communication we all expect each other to understand.
Communication is a skill you can learn. It’s like riding a bicycle or typing. If you are willing to work at it, you can rapidly improve the quality of every part of your life.
~ Brian Tracy
Good, person-focused communication is a skill that needs to be practiced and refined everyday. It needs to become a habit, not just an act, as we see in some executives. It requires one to put the receiver top of mind… to think not only about what needs to be communicated, but how it will and needs to be received (i.e., how the recipient will feel). It’s the difference between practicing selfish communication and selfless communication.
We must practice consistent, reliable, predictable, effective, thoughtful, compassionate and courteous communication every single day. It is essential in developing and sustaining a successful business.
~ Melissa Reiff
By our practicing this form of communication and fostering it in others, we build the foundation for a strong communication culture, which has a number of benefits, including:
- No Surprises
- Safe, Secure and Warm
- Stronger Productivity through Clarity and Understanding
- Execution with Excellence
- Fiercely Loyal, Great Employees who are leaders and sustain a love affair with their work and their lives — Low Employee Turnover
- Customers, Vendors Shareholders, our Communities who are all Inspired, Supportive and Feel a Part of our Brand
- Foundation of Trust that Allows us to be Nimble, Productive and Efficient
- A Positive and Achievement-Oriented Company
Notice the benefits start from the inside and then move out from the company into the surrounding ecosystem. It truly is an important foundation, one from which many other great things can be built.
Then, after some wonderful stories to solidify her point, Melissa went on to reveal her 15 Heartfelt Characteristics of a True Leader, a Great Leader. Written down a number of years ago and kept in a safety deposit box, this list was originally just intended for her children when they were old enough to understand and appreciate it. However, recently she has shared it with a few other groups, and we were privileged to listen to her expound on each point. The list is:
- Positive Attitude
It’s an interesting list, containing some attributes one may not expect to find on listing of great leader attributes (e.g., Sweet). But, each one has an important place in the list. They are all geared towards creating a healthy environment in which people can flourish. We people flourish, the company will flourish.
In closing, I wanted share three final tidbits of wisdom she shared with us. Each one offers yet another view into how to be a great and conscious leader:
- Life is not the way it is supposed to be. It is the way it is.
- Never be afraid to show vulnerability.
- Always take responsibility when you see the opportunity to do so.
Let’s move forward, working to create a safe environment where communication can strengthen us all. Let us develop great leaders and great people.
— Rob Castaneda (@robertcastaneda) April 9, 2015
Photos courtesy of: